Terms of service

Effective Date: May 12, 2025
Last Updated: May 12, 2025

Copper & Crumb (“we,” “us,” or “our”) operates the website and e-commerce platform where you can browse and purchase our physical goods. By accessing or using our website, you (“you” or “Customer”) agree to these Terms of Service. Please read them carefully before using the site.

1. Introduction

Welcome to Copper & Crumb. These Terms govern your use of our website and the purchase of our products. If you do not agree with any part of these Terms, you may not access or use our services.

2. Use of Website

Age Requirement: You must be at least 18 years old to use this website and make purchases.
Lawful Purpose: You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

3. Intellectual Property

All content on the website—text, graphics, logos, images, and software—is the property of Copper & Crumb or its content suppliers and is protected by Indian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

4. Product Descriptions

We strive to provide accurate descriptions of our physical goods. However, we do not warrant that product descriptions, images, or other content on the site are complete, reliable, current, or error-free. If a product you receive is not as described, your sole remedy is to return it in unused condition according to our Return & Refund Policy.

5. Orders and Payment

Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse any order for any reason.
Pricing & Payment: Prices are displayed in Indian Rupees (INR). We accept payment via the Razorpay payment gateway. By submitting your payment information, you authorize us and Razorpay to charge the full amount for your order.

6. Shipping & Delivery

Please refer to our Shipping Policy for details on regions served, shipping carriers, delivery timeframes, and charges.

7. Returns & Refunds

Please see our Return & Refund Policy for information on returns, exchanges, and refunds.

8. Limitation of Liability

To the maximum extent permitted by law, Copper & Crumb will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the site or purchases made, even if we have been advised of the possibility of such damages. Our total liability for all claims under these Terms shall not exceed the amount you paid us to purchase the product(s) giving rise to the claim.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of India, without regard to conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Panchkula, Haryana.

10. Changes to Terms

We reserve the right to modify or update these Terms at any time by posting the revised version on our website. Your continued use of the site after any such changes constitutes your acceptance of the new Terms.

11. Contact Information

COPPER & CRUMB
SCO 6, Sector 16
Panchkula, Haryana 134109
Email: sales@copperandcrumb.in
Phone: +91 9915708181

If you have any questions about these Terms, please contact us at the details above.